Speaker: Lisa Kennedy, GIA
Diamond color, clarity, cut and carat weight are collectively termed the “4Cs” – the factors that, when combined, define a diamond’s quality and ultimately determine its value. Join GIA Subject Specialist, Lisa Kennedy, GIA GG, as she details the 4Cs and how they are used to evaluate a diamond’s value in an over-the-counter setting. Participants will be able to examine diamonds under magnification to build their knowledge and confidence to be better prepared when making their next diamond jewelry purchase.
Speaker: Lisa Kennedy, GIA
Two thousand years ago, students of gemology classified gems by color alone. It is now known that there are thousands of different mineral species in which color often overlaps. In this hands-on presentation, GIA Subject Specialist, Lisa Kennedy, GIA GG, will explain key attributes and classifications of colored gems, expand upon tools and techniques used for colored stone identification, and discuss the factors that determine a gem’s value.
Speaker: Diana Machado
Recruit, Engage, Retain: Building a Thriving Workforce. Uncover proven strategies and techniques to attract top talent, cultivate employee engagement, and establish a supportive environment that nurtures long-term commitment. Create a culture that keeps your employees motivated, productive, and eager to grow with your organization.
Panelist/Speakers: Nick Fulton, Lisa Little, Brent West, Josiah Ware
Of all the things we sell, isn’t the most important YOU? Learn the key elements to best represent yourself to customers, vendors and peers and turn that into a brand that helps build your business. You should always be working for you.
Panelists/Speakers: Ryan Wells, Shoedaddykickz and Ryan Carlton, Norcross Pawn
Athletic footwear is right on the heals of luxury bags in terms of resale potential. Do you know your Golden Gooses from your classic Adidas? Join these experts for a lesson on getting into the sneaker biz, including authentication, the brands, the sizes and the big sellers. You’ll learn how to market your shoe business so you’re not left flat-footed.
Panelists/Speakers: Ben Levinson, Lauren Kaminski, Scott Nell
Join highly successful business owners as they share their secrets for success. Learn how they got there and what they do everyday to keep their businesses excelling. You’ll get their recipes to the secret sauce that could help propel you upward.
Panelists/Speakers: Jeremy Powell, BJ Pawn & Gun, John Bocker, NSSF, Bernadette Lingo, Best Little Pawn Shop
Moderator: Johnny Whiteside, Kendale Pawn Shop
One of Pawn Expo’s most popular sessions. Firearms experts share the latest in new rules and laws and how they could impact your stores. Discussion will include the implications of your FFL with respect to liability for injuries from store sales. This, and a lively Q & A.
Panelists: Tony Gallo and Jeff Bartley, Sapphire Risk Advisory Group
Experts from the nation’s oldest pawn security company speak on best practices for preventing internal theft, shoplifting, and loss. Learn how to protect your property, people, and profits with actionable safety and security strategies for pawn businesses.
Join your pawnbroker peers to discuss all of your burning luxury questions. New to the luxury business? Someone has been there before you and can give you tips. Need innovation? Discuss how to ramp up an existing business.
Panelist/Speakers: Douglas Braswell, Braswell and Son, and Jeff Wilhelm, National Jewelry & Pawn
Good managers get the job done. GREAT managers will help your business THRIVE. Learn how to identify diamonds in the rough and help your managers become skilled leaders that shine.