Pawn Expo
CAESARS PALACE, LAS VEGAS, NV, JULY 11-14, 2022
2022-07-11 08:00:00
REGISTRATION
SPONSOR
  • CONFERENCE SPONSORS
  • SPONSORSHIP OPPORTUNITIES
  • Home
    • WHY ATTEND PAWN EXPO
    • NationalPawnbrokers.org
  • FOR ATTENDEES
    • CONFERENCE SCHEDULE
    • CONFERENCE PROGRAMMING
    • CONFERENCE SPEAKERS
    • BACK TO THE FUTURE WELCOME RECEPTION
    • 2022 PAWN INDUSTRY AWARDS
    • THE JEWELRY EXCHANGE
    • BECOME AN NPA MEMBER
  • FOR EXHIBITORS
    • BECOME AN EXHIBITOR
    • EXPO FLOOR PLAN
    • CONFIRMED EXHIBITORS
    • SPONSORSHIP OPPORTUNITIES
    • THE JEWELRY EXCHANGE
    • EXHIBITOR RESOURCE CENTER
    • BECOME AN INDUSTRY PARTNER
  • Auction
  • Travel
  • Home
    • WHY ATTEND PAWN EXPO
    • NationalPawnbrokers.org
  • FOR ATTENDEES
    • CONFERENCE SCHEDULE
    • CONFERENCE PROGRAMMING
    • CONFERENCE SPEAKERS
    • BACK TO THE FUTURE WELCOME RECEPTION
    • 2022 PAWN INDUSTRY AWARDS
    • THE JEWELRY EXCHANGE
    • BECOME AN NPA MEMBER
  • FOR EXHIBITORS
    • BECOME AN EXHIBITOR
    • EXPO FLOOR PLAN
    • CONFIRMED EXHIBITORS
    • SPONSORSHIP OPPORTUNITIES
    • THE JEWELRY EXCHANGE
    • EXHIBITOR RESOURCE CENTER
    • BECOME AN INDUSTRY PARTNER
  • Auction
  • Travel
Schedule

Conference schedule

Day 1
MONDAY JULY 11
9:00 — 5:00
Tribune Room
REGISTRATION
Tribune Room
8:00 — 12:00
Tribune Room
NPA BOARD OF DIRECTORS MEETING
Tribune Room
12:00 — 6:00
Julius Ballroom
THE JEWELRY EXCHANGE

Read more

Julius Ballroom
1:00 — 1:50
TBD
INDUSTRY INSIGHTS: ASK A LIFELONG PAWNBROKER & GLOBAL PAWN CONSULTANT ANYTHING

Jerry Whitehead, Pawnshop Consulting Group, LLC
Click here for more information

TBD
1:00 — 1:50
TBD
INDUSTRY INSIGHTS: BRING AUTHENTIC LUXURY TO YOUR NEIGHBORHOOD

Michael Mack, Max Pawn Luxury
Click here for more information

TBD
2:00 — 2:50
TBD
INDUSTRY INSIGHTS: PAWNTRAIN METRICS WORKSHOP

Alan Nelson, PawnTrain
Click here for more information

TBD
2:00 — 2:50
TBD
INDUSTRY INSIGHTS: THE PRE-OWNED WATCH INDUSTRY TODAY

Amanda Ellison, Chronotize
Click here for more information

TBD
2:00 — 2:50
TBD
INDUSTRY INSIGHTS: MARQUE LUXURY

Sean Makovsky, Marque Luxury
Click here for more information

TBD
3:00 — 3:50
TBD
INDUSTRY INSIGHTS: TAKE YOUR LIVE TO THE NEXT LEVEL WITH SELLBYTEXT

Anish Desai and Tiffany Bayley, Textmechat
Click here for more information

TBD
3:00 — 3:50
TBD
INDUSTRY INSIGHTS: THE FUTURE OF PAWN: OMNI CHANNEL

Steve Mack, Bravo
Click here for more information

TBD
3:00 — 3:50
TBD
INDUSTRY INSIGHTS: HOW LAB GROWN DIAMONDS WILL CHANGE PAWN RETAILING

George Prout, Craft Lab Grown Diamonds
Click here for more information

TBD
3:00 — 3:50
TBD
INDUSTRY INSIGHTS: PROCURING AND PROTECTING DESIGNER INVENTORY IN THE AGE OF COUNTERFEITS

LePrix/Entrupy
Click here for more information

TBD
4:30 — 6:00
Julius Ballroom
WELCOME BACK! PAWNBROKER MIXER
Julius Ballroom
Day 2
TUESDAY JULY 12
7:30 — 5:00
Julius Ballroom
CONVENTION REGISTRATION
Julius Ballroom
8:00 — 5:00
Julius Ballroom 25
EXHIBITOR SETUP
Julius Ballroom 25
7:30 — 8:00
Julius Ballroom 20-24
CONTINENTAL "HOMECOMING" BREAKFAST
Julius Ballroom 20-24
8:00 — 9:30
Julius Ballroom 20-24
TEAM GRC: STATE OF THE NATION

Get caught up on legislative and regulatory developments in 2022 and hear about the top issues the NPA is following in Congress and State Legislatures. Moderator: GRC Chair Bill Dawson, with long-time NPA consultants following these issues for NPA members.

Julius Ballroom 20-24
9:40 — 10:40
Julius Ballroom 20-24
KEYNOTE PRESENTATION: DAVID AVRIN

Your Customers Are Changing! Are You?

How to Future-Proof Your Business and Win in a Remarkable New World!

In the most competitive business environment in modern history, the winners today are often those who are remarkably easy to do business with. Being better tuned-in to the increasingly unique wants and needs of your customers and clients creates better experiences and increased loyalty. In this eye-opening, high-content and very entertaining presentation, popular Customer Experience and Marketing expert, David Avrin, CSP, shines a light on the profound shift in customer expectation, while showing your team everyone’s role in eliminating barriers, engaging prospects and creating Customer Experiences worth sharing.

Participants of this session will: Better understand the cause and pervasiveness of the shift in customer and client behavior Recognize the profound difference between customer service and customer experience… and why that matters. Understand a day in the life of their customer and create alignment between their needs and our deliverables. Recognize the profound impact of social media and the devastating ramifications of under-performing in the eyes of your customers.

Julius Ballroom 20-24
DAVID AVRINavrinthumb
11:00 — 12:00
Julius Ballroom 21-23
BREAKOUT SESSIONS

Breaking the Mold – Creative Pawn Broking Models

Click here for session description

Julius Ballroom 21-23
11:00 — 12:00
Julius Ballroom 17-19
BREAKOUT SESSIONS

It’s Not Who You Know, It’s Who Knows You!

Click here for session description

Julius Ballroom 17-19
DAVID AVRINavrinthumb
11:00 — 2:00
Julius Ballroom 12-16
THE JEWELRY EXCHANGE

Julius Ballroom 12-16
12:00 — 1:30
LUNCH ON YOUR OWN
1:30 — 2:30
Julius Ballroom 20-24
PAWNBROKER ROUNDTABLE "PUB QUIZ"

Click here for session description

Julius Ballroom 20-24
2:30 — 3:15
Julius Ballroom 17-19
BREAKOUT SESSIONS

The Changing Landscape of Employment: How to Develop and Sustain your Workforce
Click here for session description

Julius Ballroom 17-19
JAMIE HASTYView More: http://sararaifordphotography.pass.us/jamie
2:30 — 3:15
Julius Ballroom 21-23
BREAKOUT SESSIONS

Increasing Sales and Growing Your Business Using Live Selling On Social Media
Click here for session description

Julius Ballroom 21-23
3:45 — 5:00
Julius Ballroom 20-24
KEYNOTE PRESENTATION: BRIAN SCHUL

The Speed of Life

Brian Shul is one of the most popular and dynamic keynote speakers in America today. His compelling story of living fearlessly and embracing the opportunities each day brings, resonates with men and woman of all ages. As an Air Force fighter pilot, Brian was shot down in the Vietnam War and severely burned in the ensuing crash. Initially given up for dead, he was finally rescued and spent one year in hospitals, endured 15 surgeries and was told his flying days were over. Amazingly, Brian returned to active duty flying, and became one of only 89 men in history to fly the SR-71 spy plane, the fastest jet ever built.

Brian masterfully uses his aviation slides and stories as a vehicle to tell a broader inspired story of hope, overcoming obstacles and daring to dream. From lying near death in the jungles of Southeast Asia to flying the world’s fastest jet, Brian shares his amazing story in this most unforgettable one-of-a-kind presentation that both inspires and educates.

Julius Ballroom 20-24
BRIAN SHULshul-thumb
6:30 — 10:30
The Mosaic On The Strip, Buses will depart from the hotel lobby at 6:30pm
BACK TO THE FUTURE WELCOME RECEPTION

Celebrating NPA’s 35th Anniversary at Mosaic on the Strip,
this is an event you will not want to miss.
Join us as we go Back to Vegas to celebrate the Future of Pawn!

SPONSORED BY:

The Mosaic On The Strip, Buses will depart from the hotel lobby at 6:30pm
Day 3
WEDNESDAY JULY 13
7:30 — 5:00
Julius Ballroom 17-19
CONVENTION REGISTRATION
Julius Ballroom 17-19
8:00 — 10:00
Julius Ballroom 20-24
ANNUAL MEETING & AWARDS BREAKFAST

TO INCLUDE: 35 Years of Protecting and Preserving the Pawn Industry, Past NPA Presidents Panel

Julius Ballroom 20-24
10:15 — 6:00
Julius Ballroom 25
TRADESHOW
Julius Ballroom 25
12:00 — 1:00
Julius Ballroom 25
LUNCH
Julius Ballroom 25
5:00 — 6:00
Julius Ballroom 25
TRADESHOW RECEPTION
Julius Ballroom 25
DAY 4
THURSDAY JULY 14
8:00 — 12:00
CONVENTION REGISTRATION
8:00 — 9:00
Julius Ballroom 17-19
BREAKOUT SESSIONS

Firearms Panel Discussion
Click here for session description

Julius Ballroom 17-19
8:00 — 9:00
Julius Ballroom 21-23
BREAKOUT SESSIONS

Taking the Leap: Transitioning from Single to Multiple Stores
Click here for session description

Julius Ballroom 21-23
9:00 — 1:00
Julius Ballroom 25
TRADESHOW
Julius Ballroom 25
11:30 — 12:30
Julius Ballroom 25
TRADESHOW LUNCH
Julius Ballroom 25
1:00 — 6:00
Julius Ballroom 25
EXHIBITOR BREAKDOWN
Julius Ballroom 25
1:00 — 2:30
Julius Ballroom 17-19
BREAKOUT SESSIONS

HOT TOPICS
Click here for session description

Julius Ballroom 17-19
1:00 — 2:30
Julius Ballroom 21-23
Success and Failures in your Marketing Plans - What works and what didn’t work?

ROUNDTABLE

Julius Ballroom 21-23
2:30 — 2:45
Julius Ballroom Foyer
BREAK
Julius Ballroom Foyer
2:45 — 4:15
Julius Ballroom 21-23
Improving the Perception of Pawn: A Win for Our Industry Nationwide

ROUNDTABLE

Julius Ballroom 21-23
5:00 — 6:30
Julius Ballroom Foyer
FAREWELL - "VENDOR LOVE" APPRECIATION RECEPTION

Join us as we close out Pawn Expo and thank our vendors for their support! Enjoy networking a final time with fellow pawnbrokers and vendors.

Julius Ballroom Foyer
6:30
DINNER/EVENING ON YOUR OWN

It was great to see everyone at Pawn Expo and once again learn from the brightest and the best. Looking forward to next year.”

Ben Levinson, Dynasty Jewelry and Loan, LTD.
THANK YOU

CONFERENCE SPONSORS

P.O. Box 420
Victor, NY 14564

Phone: 817-337-8830

nationalpawnbrokers.org
info@NationalPawnbrokers.org

ABOUT NATIONAL PAWNBROKERS ASSOCIATION

The National Pawnbrokers Association (NPA) is a professional trade organization comprised of pawnbrokers and Industry Partners who work to advance the positive and professional image of the pawnbroking industry throughout North America and beyond. The NPA offers valuable tools, resources, events and networking opportunities to members. It provides a powerful unified voice for the pawn industry and the communities it aspires to serve.