Keynote Speakers

Brian graduated from East Carolina University in 1970 with a degree in History and Anthropology. He went on to become an Air Force fighter pilot for the next twenty years. During the Vietnam War he flew 212 missions before his aircraft was shot down. Forced to ride his plane into the jungle, he was severely burned in the ensuing crash, and given up for dead. Eventually rescued, Brian endured one year in military hospitals where he underwent 15 surgical procedures and was told he would never fly again.

One of the most in-demand Customer Experience and Marketing speakers and consultants in the world today, David Avrin, CSP, has shared his content-rich, very entertaining and actionable presentations with enthusiastic audiences across North America and around the world including recent presentations in Singapore, Bangkok, Melbourne, Brisbane, Antwerp, Buenos Aires, Bogota, Mumbai, Sri Lanka, Abu Dhabi, Manila, Rotterdam, Barcelona, Monte Carlo, London, New Delhi, Johannesburg and Dubai. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses.